Privacy Policy

Who are we?

The company ICKO Apiculture registered at the RCS of Avignon under the number 329 287 015, whose head office is located at Parc d'activités Drôme Sud Provence - Impasse des senteurs, 26130 Saint-Paul-Trois-Châteaux is responsible for the processing of personal data carried out for the purposes described below.

ICKO Apiculture is committed to an ongoing process of compliance with the General Regulations on Data Protection. We are strengthening our personal data protection policy to ensure that your data is collected and used in a transparent, confidential and secure manner.

Purposes and legal basis :

The table below summarizes the purposes for which ICKO Apiculture processes your personal data:

Purposes of the treatment Fondements juridiques
Order management The execution of the contract uniting us and our legitimate interest
Customer Account Management The execution of the contract uniting us and our legitimate interest
Commercial prospecting Our legitimate interest or your consent if required by regulation
Production of statistics Our legitimate interest
Management of questions and contact requests Our legitimate interest
Claims management The execution of the contract uniting us and our legitimate interest
Follow-up on areas of interest Our legitimate interest or your consent if required by regulation
Management of a loyalty program and promotional operations (contests) Our legitimate interest and the execution of the contractual relations between us
Management of customer opinions and satisfaction surveys Our legitimate interest
Recruitment The performance of pre-contractual obligations and our legitimate interest
Supplier Management The execution of the contract uniting us and our legitimate interest
Litigation management Our legitimate interest and the execution of the contractual relations between us

 

Categories of data collected and sources :

ICKO Apiculture processes the following categories of personal data: identification data (surnames, first names, dates of birth, etc.), contact data (email addresses, postal addresses, telephone numbers, etc.), data relating to orders and payments as well as data relating to the diplomas and experience of job applicants.

The information collected by ICKO Apiculture and which is indispensable for the above-mentioned purposes is identified by an asterisk on the collection forms. If you do not fill in these mandatory fields, ICKO Apiculture may not be able to provide the service concerned.

Your data is collected directly by ICKO Apiculture or may have been transmitted to us by our commercial partners.

Recipients of the data :

The personal data processed is mainly communicated/accessible to the Sales & Marketing Department, the Information Systems Department, the Finance Department and the Human Resources Department of ICKO Apiculture.

In the context of the purposes referred to in this Policy, your personal data may be communicated to third parties, partners and/or subcontractors of ICKO Apiculture, for example :

-to other companies of the group to which ICKO Apiculture belongs ;
-to third party service providers responsible for securing payments for your orders, shipments and deliveries of your products (carriers, order pickers, delivery services, etc.);
-to professional service providers (website hosting, company for the administration and management of your data, advertising partners, marketing agencies, communication providers).

Subcontractors acting under the instructions of ICKO Apiculture will be required to implement appropriate protective measures.

If certain third parties are located in countries whose regulations do not necessarily offer the same level of protection as those of the Member States of the European Union, ICKO Apiculture will ensure that these transfers are carried out in accordance with the provisions imposed by French regulations (such as the implementation of contractual clauses adopted by the European Commission or membership in PRIVACY SHIELD in the United States). For more information on these subjects as well as a copy of the relevant documents, you can contact us at the following address: mesdonnees@icko-apiculture.com.

 

Shelf Life :

The personal data collected is stored by ICKO Apiculture in accordance with the data protection regulations and for the duration of the legal requirements. For example: :

Data relating to commercial prospecting are kept for three years from the last contact;
customer data is kept for the duration of the contract plus the statute of limitations;
Data relating to unpaid invoices are kept until the dispute is settled out of court or, failing that, until the statute of limitations expires.

Your rights :

You have rights in accordance with the applicable regulations:

You have the right to request access and rectification of your personal data.
You have the right to request the limitation of the processing of your personal data, (i) if you dispute the accuracy of your data for the period of time that allows us to verify the accuracy of the data, (ii) if you consider that we are unlawfully processing your data and you require a limitation of their use rather than their deletion, (iii) if we no longer need your data for the purposes referred to above but they are still necessary for the establishment, exercise or defence of your rights in court, (iv) if you exercise your right to object during the period of verification as to whether the legitimate reasons we are pursuing prevail over yours.
You have the right to request the deletion of your personal data. In the event of a request for the deletion of your data, ICKO Apiculture may nevertheless retain them in the form of intermediate archiving for the time necessary to meet its legal, accounting and fiscal obligations.
You have the right to request to exercise your right to object to the processing of your personal data for reasons relating to your particular situation.
You also have the right to object to commercial prospecting, without having to provide a reason.
You have the right not to be the subject of a decision based exclusively on automated processing that produces legal effects concerning you or significantly affecting you.
You have the right to exercise your right to data portability, which gives you the right to obtain a copy of your data or to transfer it to a third party in a structured and commonly used machine-readable format.
You have the right to withdraw your consent to the processing of your data at any time when the processing requires your consent.
You also have the right to issue instructions regarding the storage, deletion and disclosure of your personal data post-mortem.

These rights can be exercised, at any time, by email to the address mesdonnees@icko- apiculture.com and by post to the following postal address : ICKO APICULTURE - PERSONAL DATA - Parc d'activités Drôme Sud Provence - Impasse des senteurs, 26130 Saint-Paul-Trois-Châteaux.

You can also - if you wish - submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL). Additional information is available on its website

 

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